Privacy Policy – Offhorizon Adventure
Last Updated: 21 Apr 2026
Offhorizon Adventure (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book our services, or interact with us.
By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services.
1.1 Personal Information
We may collect:
Full Name
Email Address
Phone Number (including WhatsApp)
Nationality and passport details (for international travel requirements)
Billing and payment information
Emergency contact details
Any information you provide through forms, bookings, or inquiries
1.2 Non-Personal Information
Automatically collected data may include:
IP address
Browser type and version
Device type
Pages visited and time spent
Referral source
Location (approximate)
2. How We Use Your Information
We use your information for the following purposes:
To process bookings and manage expeditions
To communicate updates, confirmations, and support
To provide customer service and respond to inquiries
To improve our website, services, and user experience
To send promotional offers and updates (only with your consent)
To run and optimize advertising campaigns (Google Ads, Facebook Ads)
To comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience.
These include:
Essential cookies (website functionality)
Analytics cookies (Google Analytics)
Advertising cookies (Facebook Pixel, Google Ads tracking)
These tools help us:
Understand user behavior
Improve marketing performance
Show relevant advertisements
You can manage or withdraw your consent at any time through the “Consent Preferences” link on our website.
4. Third-Party Services
We may share your data with trusted third parties only when necessary:
These may include:
Payment gateways (for secure transactions)
Hotel partners and local service providers
Marketing platforms (Google, Facebook)
Website analytics providers
These third parties are obligated to protect your data and use it only for the intended purpose.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.
However, no online platform can guarantee complete security.
6. Data Retention
We retain your personal data only as long as necessary:
To fulfill bookings and services
To comply with legal requirements
For business and reporting purposes
7. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request corrections or updates
Request deletion of your data
Withdraw consent for marketing
Object to certain processing activities
To exercise your rights, contact us at: info@offhorizon.com
8. International Users
If you are accessing our website from outside India, please note that your data may be processed and stored in India or other countries where our service providers operate.
9. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices or content.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
12. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Offhorizon Adventure
📧 Email: info@offhorizon.com
📞 Phone/WhatsApp: +91 9617900012
📍 Address: Log Huts Rd, Siyal, Manali, Himachal Pradesh 175131